Return and Exchange Policy

Product checking:
Customers must check the product in front of the delivery rider upon receiving it.
If any issues are noticed after receiving the product, please notify us immediately.

🔁 Exchange Conditions:
Exchanges are only accepted for incorrect or defective products.
To be eligible for an exchange, the product must be unused, in its original condition, and in the original packaging.
Exchanges are not accepted for products that have been used.

Exchanges or Returns are Not Applicable in the Following Cases:

  • If the product has been used.

  • If product intact package are broken.

  • If the product is checked after delivery and issues are reported later.

📞 Contact Us:

📧 Email: hello@theictshop.com

📱 Phone: 01746657711